All delivery charges must be paid by you. Delivery shall be made at the address specified by you at the time of ordering. We will make every effort to deliver within the times specified and we shall use our best endeavours to despatch the Goods to you within 2 working days from the confirmation of order for stock items. Items on pre-order or ordered in from our wholesale suppliers will be subject to the delivery and manufacturing time frames determined by hose manufactures and suppliers of those individual products.
All times or dates given for delivery of the Goods are only estimates given in good faith and are not conditions or warranties of contract.
If the goods are required for a specific date we recommended they are ordered well in advance to avoid any disappointment.
Delivery charges vary depending on the type of products ordered and the service you select and can only be refunded in accordance with your legal rights under legislation.
Orders received without complete or correct payment details will not be processed – please ensure that all details are correct before clicking the “Proceed to payment” button. This includes your e-mail address which must be in the correct case where necessary. We are not obliged to contact you should details given be incorrect or incomplete.
You will be notified of a tracking number automatically once your item is sent to the email you used to checkout with. This may involuntarily end up in your Junk or Spam folder, so please ensure that is checked before contacting us.
Once the Goods are noted as “Delivered” to your suburb on the relevant postage courier’s website, the risk in the Goods shall pass to you and you shall be solely responsible for the custody and maintenance thereof. If you require specific delivery information, please ensure it is noted at checkout.
For further information, please email us at firstname.lastname@example.org and refer to the Terms and Conditions.